Promise

Owning a dog is a commitment for your dog’s entire life. They are not a fad. They are not accessories. They are family. They grow with you, change with you, and are always loyal and committed to you.

We love people as obsessed as us. That’s why we cater to the pet parents who understand unconditional love goes both ways. It's not about buying your dog everything, but it is your responsibility to buy your dog the right things.

That’s why we promise to always curate the highest quality products you can trust, provide the services you truly value, and the best expertise in the industry. 

It’s a promise that we take great pride in. Being a dog owner is a commitment. We understand what commitment means. Our promise is our commitment to you and your dog. 

Let us help you embrace your addiction.
It’s great for the both of you.

 
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“We love them like they’re our own.”


EXCHANGES & REFUNDS

For services:

It's important for us to provide your dog the best experience while in our care and exceed your satisfaction and expectations. Remaining balances for unused services can be converted into store credit, so you may use it for merchandise at the boutique. 

For website purchases:

Pay no sales tax on orders shipped outside the state of Illinois. Those ordering within Illinois will pay the applicable sales tax of 10.25%. If for any reason you are not completely satisfied with your online purchase, simply ship it back to us in its original and unused condition, and with all accompanying materials (instructions, etc.) within 30 days of receipt for a full refund, merchandise exchange or store credit on the total of merchandise. Shipping charges will not be refunded.

Send returns/exchanges to: Dogaholics - 3608 N. Southport Ave., Chicago, IL 60613.